Corporate Social Responsibility Essay

1021 Words 5 Pages
Customers are the end users of a company’s goods and services (1). They are possibly the largest stakeholder group that can be greatly affected by corporate social irresponsibility. They depend on businesses to meet their expectations, and businesses depend on them to bring them revenue. When customers place a value on a company’s goods and services, they trust that the business will give them what they are paying for. If the company does not perform to customers’ expectations, they will place a reputation on the company, and possibly spread that reputation amongst other customers of that same company. An example of how a customer can be affected by corporate social irresponsibility is the Odwalla Inc. e. coli outbreak. In 1996, there …show more content…
Employees are another large stakeholder group that can be affected by corporate social irresponsibility. The traditional role of the employees in a company is to contribute their skills and knowledge in exchange for wages, salary, benefits, and career development opportunities (3). The traditional role of employees has since evolved, however some companies have taken advantage of the employer-employee relationship. Socially responsible companies encourage diversity in their workforce, socially irresponsible companies will hire based on discrimination practices. Women are widely known to be discriminated against in the workplace. Some employers will see women as a weak link to the company, incapable of defending themselves in the workplace, or lifting heavy objects. As a result, many women are not hired based on this stereotype. On the flip side, men can also be discriminated against in the hiring process as well. Hooters Restaurant is known for their attractive waitresses. Management adheres to the policy to hire women that fit the “Hooters Girl” look (4). In 1991, the EEOC (Equal Employment Opportunities Commission) charged Hooters for discriminating against men in the hiring process (4). This case was dropped, however Hooters was faced with yet another charge for discriminating against men. In 1997, a group of men from Chicago sued for discriminatory practices in hiring “front-of-house” positions (4).

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